Suzanne Vaughan is an associate professor of sociology in the School of Social and Behavioral Sciences. She is known internationally for her innovative application of a new research strategy called institutional ethnography to housing studies. As one of a handful of U.S. experts employing this methodology in their research, she has published a number of substantive articles on homeownership, childrearing and housing, retirement housing, independence in old age, company housing and methodological articles about institutional ethnography. She is currently writing a book based upon the oral housing histories of women currently living in Phoenix which explicates the ways in which the ordinary work of people in the housing industry transformed housing in the U.S over the 20th century and ultimately, led to the U.S. housing crisis. She recently co-edited a volume of international junior scholars who have contributed to the New Scholarship in Institutional Ethnography. Vaughan teaches undergraduate courses in statistics and methodology and graduate classes in institutional ethnography in the social justice and human rights, the interdisciplinary arts and Sciences, and social technologies programs in the New College where students work collaboratively with organizations and community activists to change administrative and managerial processes to make them more responsive to people's needs.